Operational in
five steps

From your first call to your first shipment — a clear, proven onboarding process that gets you operational without disruption to your existing business.

01Consultation
02Solution Design
03Integration
04Launch
05Optimisation
01
Day 1
Initial Consultation & Audit

Your dedicated account manager runs a deep-dive analysis of your current logistics: volumes, SKU complexity, peak periods, carrier contracts and pain points.

Logistics volume and SKU analysis
Ideal warehouse locations mapped to your customer base
Cost benchmarking vs. your current setup
Definition of KPIs and success metrics
02
Days 2–5
Tailored Solution Design

Based on the audit, our operations team designs your logistics solution: which warehouses, which carriers, what technology configuration, what reporting cadence.

Warehouse and location assignment
Carrier mix and SLA definition
WMS configuration and reporting setup
Full written proposal with transparent pricing
03
Days 5–7
Technology Integration

Our technical team connects your e-commerce platform, ERP or marketplace to our WMS via API or native plugin. For Shopify, Amazon, WooCommerce and 40+ platforms, this is typically live within 48 hours.

API, plugin or EDI connection established
End-to-end order flow tested and validated
Live dashboard access configured for your team
Alerts and reporting preferences set
04
Day 7–10
Inbound & Operational Launch

Your stock arrives at our warehouse. Our team receives, checks, counts and locates every unit. Once confirmed in the WMS, you are live — orders start flowing, picking starts, shipments go out.

Inbound stock received and verified
Product labelling and location assignment
First orders picked, packed and shipped
Dedicated support hotline active from day one
05
Ongoing
Continuous Optimisation

Logistics is never static. Your account manager reviews performance monthly, identifies inefficiencies and proposes improvements. As your volumes grow, we scale with you — proactively, not reactively.

Monthly performance reviews and reporting
Proactive cost and process improvement proposals
Network expansion as your business grows
Carrier benchmarking and renegotiation support
Our Commitment

What we guarantee
from day one

48-Hour Integration

Your e-commerce or ERP is connected to our WMS within 48 hours of contract signing — or we extend your first month free.

98% On-Time Delivery

We commit to a minimum 98% on-time delivery SLA in writing, tracked in your dashboard, reported every month.

24-Hour Response

Any issue raised to your account manager receives a response within 24 hours — resolution plan included, no exceptions.

Ready to Start?

Get your personalised
proposal in 24 hours

Tell us about your business and we'll design a logistics solution built around your needs — at no cost and no commitment.

Request a Free Consultation Explore Our Services →